Services
Support for the technology your business runs on, from the front desk to the server closet. Each service starts with the result you need, then the work that gets you there.
IT Support and Maintenance
Keep everyday work running.
Computers, software, and accounts that behave, so your staff can focus on their jobs instead of their screens.
Examples of the work
- Troubleshooting computer and software problems
- Setting up new workstations
- Installing and configuring business software
- Routine maintenance and updates
Networking and Security
Connect securely.
A business network that's fast enough for daily work and protected against common threats, including access for staff who work remotely.
Examples of the work
- Business Wi-Fi design and setup
- Firewall configuration (the gatekeeper between your network and the internet)
- Network segmentation, keeping guest and business traffic separate
- Secure remote access for staff
Backup and Disaster Recovery
Be ready for disruption.
Power outages, storms, and hardware failures happen. A tested backup and recovery plan helps you get back to work sooner when they do.
Examples of the work
- Backup planning for your important data and systems
- Recovery testing, so you know the backups actually work
- Restoring systems after outages, storms, or hardware failure
- Recovery planning for ransomware (malware that locks your files)
Business Phone Systems
Reliable business communications.
Phone systems that route calls to the right person and keep customers connected to your business.
Examples of the work
- VoIP (internet-based phone) and PBX setup
- Phone system configuration
- Call routing for departments and after-hours
- Troubleshooting call quality and connection problems
Servers and Cloud Infrastructure
Build on solid infrastructure.
Servers and cloud services that are set up properly, maintained, and planned around where your business is going.
Examples of the work
- Server administration
- Virtualization, running several systems on one physical server
- Cloud migration planning and execution
- Microsoft 365 and Google Workspace administration
Database Services
Keep your data reliable.
The databases behind your business applications, kept healthy, responsive, and protected.
Examples of the work
- Database administration
- Routine maintenance
- Performance review
- Backup planning for your databases
Not sure where to start?
Describe what's going on and we'll help figure out what your business needs.